Our Story

Island Outsourcers in 2012 acquired space to build out a state of the art facility located in the Montego Bay Free-Zone in Jamaica. IO’s goal with its management team of over 25 years experience in the BPO industry is to grow this business into a world class option in Nearshore BPO outsourcing. IO plans to do this by living by our 4 Y‘s on a daily basis and they are QualitY, IntegritY, ReliabilitY and FamilY.

IO’s management team has over 25 combined years of experience in the BPO industry

IO is starting out with some reputable clients in different industries and will grow into many more industries within year one. If you’re looking for a BPO/ Nearshore operation IO is your provider that will not only provide a service, but bring along Jamaican hospitality with it. Our promise to you is personal management from the CEO down to your Account Manager all the time making sure that the SLA’s/KPI’s are meet and exceeded. Our familY style atmosphere will make your end users happy customers and satisfied with the service they will receive.