– Want to know what your employee’s are up to when it comes to customer service?
– Want to know how you can increase sales?
– Want to know where training is needed?
Well we have the software solution for you that can assist in answering all of these questions and more. Island Outsourcers prides itself in its QualitY Management system built by Jamaican in-house programmers. IO’s high tech system can manage your employees from the Human Resources stage all the way through the coach and building state of their development. This proprietary system has all the tools that your company is looking for from reports by agent to reports by team. It shows year over year progress and month over month progress. You name it this system has it.