Island Outsourcers manages Contact Center and Back Office Operations within a variety of industries. Corporate buyers and independent research firms consistently give Jamaica high scores for its superlative service, competitive costs, U.S. cultural alignment, and ease of direct travel access from most international gateways.

We provide the following choice services:

Sales & Customer Service

This is the primary focus of Island Outsourcers, contractually working inbound and outbound phone calls and handling them in a manner consistent with each client’s predetermined guidelines. 

Document & Data Management

Document document and data management is particularly labor intensive and better suited for operations dedicated to the process.

Quality Assurance Management

Island Outsourcers’ QA Management Service, will help you with the systematic monitoring and evaluation of the various aspects of a project, service, or facility, to maximize the achievement of your standards of quality.