CALL CENTRE JOB FAIR: Port Authority and Island Outsourcers’ officials are excited about the opening of a call centre in Grand Bahama and a job fair scheduled to be held on Saturday to fill key positions. Pictured during an inspection of leased premises for the new call centre are (left to right): GBPA President, Ian Rolle; Yoni Epstein, founder & CEO, Island Outsourcers; GBPA Vice President, Ginger Moxey; GBPA Business Development Manager, Derek Newbold; and Troy Cotton, COO, Island Outsourcers.

Freeport, Grand Bahama – Island Outsourcers will host a job fair this weekend for over 100 positions in their new call centre that is set to begin operations in Grand Bahama, in early November.

Excited about the upcoming event is Ian Rolle, President, The Grand Bahama Port Authority, Limited (GBPA).  “Last week we made a formal announcement regarding the opening of the new call centre and now the principals are here to begin the actual selection process of their initial hires.  This certainly bodes well for skilled individuals on the island,” Rolle expressed.

The full-day event is scheduled for 8am to 4pm, Saturday September 28, at the Pelican Bay Convention Building.  Positions offered include: call centre agents, business unit supervisors, workforce managers, training managers and operations managers.  Candidates should possess at least 5 BGCSE’s, including Math and English and must have proficient computer skills, as well as leadership and motivational skills.  Individuals are also reminded to bring copies of their current resumes to Saturday’s job fair.

Island Outsourcers is a comprehensive, business process outsourcing (BPO) solution that manages contact centre and back office functions for local and US-based companies, with the UK and Canadian market in its sights.  As a BPO provider, they provide planning, workflow, real-time monitoring and reservation functions for their vendors/clients, many of whom operate within the travel and tourism industry.

With government’s plans to establish Grand Bahama as the base for the Ministry of Tourism’s digital platform, the new BPO will facilitate the relocation of the ministry’s former Miami-based call centre to Grand Bahama.

According to Yoni Epstein, Island Outsourcers’ founder and CEO, he is confident about his company’s expansion to this island nation.  “Although the labour cost is a little higher in Freeport, business costs are lower,” he expressed.  “Additionally, The Bahamas boasts an educated workforce with a strong work ethic far surpassing many other countries – the workforce is polished and professional, with excellent communication skills.”

The BPO firm will launch its operations with over 100 personnel and aims to increase its employee headcount to some 600 persons as it expands in the future.