The mission of Island Outsourcers is to produce world-class service as a Business Process Outsourcer (BPO) and have fun while doing it!

“Our 4 Y‘s are QualitY, IntegritY, ReliabilitY, and FamilY.”

Island Outsourcers’ unique advantage is that as a service provider all relationships will be independently-focused with a team solely working with a specific client so that the team members can be experts and provide better, and more tailored service to the end user.

Island Outsourcers 4 Y‘s:

• QualitY -  Our true strength is an industry leading
  supervisor to agent ratio of 1:12 to ensure the
  best quality and service standards are met. The
  executive team prides itself in selecting the right
  people for the right positions and then providing
  them with the highest standards of training and
  empowering them to work effectively on or off
  script
• IntegritY -  Each relationship will be independent
  of each other for confidentiality & efficiency;
  individual attention will satisfy the client knowing
  that their product is never sacrificed to make the
  total operation more lucrative
• ReliabilitY - We ensured that our network and
  our telephony equipment fell into the reliability
  category so that we could boast a 99.99% up
  time. Our team is also reliable and ready to
  provide exemplary customer service and exceed
  all sales conversions
• FamilY -  We pride ourselves by treating our team
  members and our clients like family