Island Outsourcers has developed a CRM tool that assists our clients to execute surveys on their businesses and provide analytics so that they can make business decisions & correct ongoing issues.

Our team will create a survey form in our CRM based on the clients requirements and then perform an outbound call to their customers and perform the survey.  Our CRM will automatically generate the analytics showing the success rate of calls, all dispositions and more importantly the scores of the surveys along with trending reports.